It's OK, Just Smile!



I came across an retail article this morning that had some simple little quotes. Whether you're nearly at the finish line and it's about time to reflect on your performance for the year, or your bracing for the few most hectic days of the year, they provide some simple bite sized chucks that might just help guide you through the coming year, or just give you something to hold on to through the coming days:
“An ok decision brilliantly executed is better than a perfect decision poorly executed” (Doug Edwards CEO, Prime) (BRW)
That one really ties in with a common gripe from marketing managers:
"You spend six months and millions of dollars building your Christmas and New Year sales plan, and then the plan is delivered at store level by millions of holiday pay teenagers who've never worked in retail before!"
It's a bit late now... Next:
“Being good is the enemy of being great”
A good way to stay focused, though hopefully it won't cancel out any pride you were feeling with some of your moderate successes.

There's a couple here that really are a reminder to just  take the time not to overlook the basics ie. get out there onto the shop floors and shopping centres. And take notes!
“Walk in their shoes” Ross Love partner BCG (BRW)

“A desk is a dangerous place to view the world” (John Le Carre, author)
And this one's definitely the best. It's some advice that David Liddys (CEO, Bank of Queensland) received on his first day working in a bank back at the start of his career and will help get anyone in the firing line through the next few days:
“I don’t care what you do Liddy, Just smile and call the customer by their name” (BRW)
We do tend to complicate things some times!

Anyway the original article is by The Retail Doctor on the Inside Retailing site and you can see it here.

Comments

  1. hi david,

    thanks for you comment. i actually already know about affiliate marketing, but do you know that blogspot blogs use nofollow tags, meaning that this type of comment spam on a blogger blog is a waste of your time?

    just a helpful tip.

    regards.

    ReplyDelete
  2. Affiliate Marketing is a performance based sales technique used by companies to expand their reach into the internet at low costs. This commission based program allows affiliate marketers to place ads on their websites or other advertising efforts such as email distribution in exchange for payment of a small commission when a sale results.

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    ReplyDelete
  3. Charles,

    Do you know david baer by chance? If you guys haven't met I suggest you get in touch with him - you guys seem to have similar ideas about things. You can contact via details in the first comment in this thread. And while you're there you may as well review my reply to him as well.

    Aside from that... please stay away from my blog.

    Regards

    ReplyDelete

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